45-Day Money Back Guarantee
We want you to be fully satisfied with your device from Sound World Solutions. If you are not 100% satisfied with your product for any reason, you may return it within 45 days of delivery for a full refund of the purchase price, minus the original shipping and handling.
Extended Care Plan
CS50+ Personal Sound Amplifier - $60
The Extended Warranty Coverage provides an additional 12 months of coverage as well as expedited processing of warranty and repair. The extended coverage also permits, upon loss of the unit or as a result of customer damage, a one-time replacement of a single unit for a reduced rate of $90, which would be paid only upon customer requesting a replacement product under the terms of this warranty.
Warranty must be purchased at time of product purchase.
Be assured that if you decide to return the product, as offered by our 45-Day Money Back Guarantee, your purchase of the Extended Warranty will also be refunded in full.
When you first start the Customizer app and connect to your CS50+, you will be given the option to personalize or select from 3 presets.
In this screen you are presented with tones to personalize your CS50+ to your exact hearing needs. The noise level of your surroundings are monitored to make sure that the process is accurate.
If you prefer, you can select from 3 presets rather than personalize.
In this screen, you can select environmental settings to match your needs at the moment. You can select from Everyday, Restaurant, and Entertainment.
Here you have more advanced control over your sound. In addition to the volume, you can adjust the bass, mid and treble ranges separately.
You can choose the language of your voice prompts in this screen. You can also enable or disable A2DP Bluetooth music mode and access the App User Guide.
- Digital Audio Processing
- 16 channel compressor
- Feedback cancellation
- 16 channel noise reduction
- Dual microphone directionality (when in Restaurant environment mode and when on phone calls via Bluetooth)
- 3 built-in amplification presets
- Volume control
- Further customization can be done with the free Customizer app
- Free Customizer App
- iPhone 4s or later (iOS 6 or later)
- Android 4.x or later
- Windows PC with Bluetooth 2.1 or later adapter (MS, Blue Soleil, Toshiba, Widcomm stacks supported)
- Mac with OS X 10.6 or later
- Adjustable tube length: 1.0mm of travel
- Bluetooth compatibility: Bluetooth 4.0, HFP1.6, A2DP 1.3, AVRCP 1.5
- Voice Prompts: Environment Mode Name (Everyday, Restaurant, Entertainment), Volume Up, Volume Down, Connected, Connection Lost, Power Off
- Voice Prompt Languages: English, Spanish, French, Hindi
- Battery type: Rechargeable lithium-ion
- Battery life: up to 18 hours per charge
- Box Contents
- 2 rechargeable batteries
- Charger kit: AC adapter, magnetic charger base, and micro USB cable
- 3 different sized ear tips: small (attached to CS50+), medium, and large
- Ear tip cleaning tool
- Zippered carrying case
- User Guide
Orders are processed during regular business hours: Monday through Friday, 9:00 am to 5:00 pm CST. Orders with standard shipping typically take 2 business days to process for shipment. Expedited orders are typically processed the same day if received by 3:00pm CST.
If you experience any problems with your Sound World Solutions product, visit our Frequently Asked Questions page. If you are unable to resolve the issue, please contact our customer support team between 8:30 a.m. and 4:30 p.m. Central time toll-free in the U.S. at (855) 792-0117. Outside the US, call +1-847-939-6101 for customer service or technical support.
We accept MasterCard, Visa, American Express, Discover, and PayPal.